CINC incident

Site Outage 4/9/25

Critical Resolved View vendor source →

CINC experienced a critical incident on April 9, 2025 affecting Agent Dashboard and Homeseeker Website, lasting 13h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 10:26 PM UTC
Resolved
Apr 10, 2025, 12:16 PM UTC
Duration
13h 49m
Detected by Pingoru
Apr 09, 2025, 10:26 PM UTC

Affected components

Agent DashboardHomeseeker Website

Update timeline

  1. investigating Apr 09, 2025, 10:26 PM UTC

    We are currently investigating an issue with our DNS Service that is causing CINC sites to not load.

  2. monitoring Apr 09, 2025, 10:55 PM UTC

    A fix has been implemented and the sites are back up. We will continue to monitor for any further issues.

  3. resolved Apr 10, 2025, 12:16 PM UTC

    This incident has been resolved