Cielo incident

Indisponibilidade do serviço BIN Query no ambiente E-Commerce, utilizado através da API para consulta dos BINs de cartões pelos Estabelecimentos Comerciais

Minor Resolved View vendor source →

Cielo experienced a minor incident on March 26, 2026 affecting e-Commerce - Parceiros, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 07:46 PM UTC
Resolved
Mar 26, 2026, 07:47 PM UTC
Duration
1m
Detected by Pingoru
Mar 26, 2026, 07:46 PM UTC

Affected components

e-Commerce - Parceiros

Update timeline

  1. investigating Mar 26, 2026, 07:46 PM UTC

    Equipes de suporte atuando no incidente

  2. resolved Mar 26, 2026, 07:47 PM UTC

    Ambiente normalizado após ações do internas