Cielo incident

INC-41775 | Indisponibilidade nos pagamentos de QR-code no Pix Bancos e Pix Cielo

Major Resolved View vendor source →

Cielo experienced a major incident on June 13, 2026 affecting Pix, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2026, 04:56 AM UTC
Resolved
Jun 13, 2026, 05:45 AM UTC
Duration
49m
Detected by Pingoru
Jun 13, 2026, 04:56 AM UTC

Affected components

Pix

Update timeline

  1. investigating Jun 13, 2026, 05:31 AM UTC

    Identificamos uma indisponibilidade nos pagamentos de QR-code no Pix Bancos e Pix Cielo para o Santander a partir das 1h55.

  2. resolved Jun 13, 2026, 06:10 AM UTC

    Ambiente normalizado às 02h44, sem intervenção técnica.