Chowly incident
Chowly Service Disruption — Integrations & Online Ordering
Chowly experienced a notice incident on October 20, 2025 affecting Orders API and Orders API and 1 more component, lasting 15h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 09:20 PM UTC
We are currently experiencing intermittent disruptions with our POS integration and Online Ordering services, which may impact order flow, reporting, and other operations across our tools. Our teams are actively monitoring the situation and will continue to provide updates.
- monitoring Oct 21, 2025, 12:23 AM UTC
The earlier disruptions affecting POS integration and Online Ordering services appear to be resolved. We’re continuing to monitor system performance and will update this page if any new issues arise.
- resolved Oct 21, 2025, 01:16 PM UTC
The disruptions impacting POS integration and Online Ordering services have been resolved. Our teams are monitoring performance to ensure continued stability and will update this page if any new issues occur.