Chowly experienced a notice incident on August 5, 2026 affecting Doordash and Brink and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 10:32 PM UTC
We are currently investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
- investigating Aug 05, 2026, 10:34 PM UTC
We are continuing to investigate this issue.
- investigating Aug 05, 2026, 10:34 PM UTC
We are continuing to investigate this issue.
- investigating Aug 05, 2026, 10:47 PM UTC
We are cotinuing investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
- resolved Aug 05, 2026, 10:58 PM UTC
This incident has been resolved.