Chime experienced a minor incident on October 7, 2025 affecting Phone Support, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Phone Support
Update timeline
- investigating Oct 07, 2025, 01:43 PM UTC
Some members may be experiencing issues accessing Chime phone support, and wait times are higher than normal. We apologize for this inconvenience and thank you for your patience as we work to resolve this issue.
- resolved Oct 07, 2025, 06:32 PM UTC
This incident has been resolved.