Cheqroom incident

Increased Error Rate: Something went wrong on the server

Minor Resolved View vendor source →

Cheqroom experienced a minor incident on August 7, 2025 affecting Cheqroom App, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 11:22 PM UTC
Resolved
Aug 08, 2025, 12:10 AM UTC
Duration
48m
Detected by Pingoru
Aug 07, 2025, 11:22 PM UTC

Affected components

Cheqroom App

Update timeline

  1. investigating Aug 07, 2025, 11:22 PM UTC

    Some users reporting increased error rate: "Something went wrong on the server".

  2. identified Aug 07, 2025, 11:24 PM UTC

    We have identified intermittent crashes in one of service components caused by a defect in the latest OpenSSL 3.0.17 library shipped with Debian 12. The issue is triggered under certain secure connection workflows and can result in unexpected worker restarts.

  3. identified Aug 07, 2025, 11:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 08, 2025, 12:10 AM UTC

    This incident has been resolved.