Chef Outage History

Chef had 6 outages in the last 2 years totaling 63h 25m of downtime — averaging 0.2 incidents per month.

There were 6 Chef outages since May 22, 2025 totaling 63h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.chef.io

Minor October 15, 2026

Chef 360 Partial Service Disruption

Detected by Pingoru: Oct 15, 2026, 01:57 PM UTC
Resolved: Oct 15, 2026, 06:25 PM UTC
Duration: 4h 28m

Timeline · 4 updates

investigating Oct 15, 2026, 01:57 PM UTC

We are currently investigating an issue affecting Chef 360 services. Customers may experience difficulty accessing or using Chef 360 functionality. Our engineering and operations teams are actively working to restore service. We will provide additional updates as more information becomes available.
identified Oct 15, 2026, 02:08 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Oct 15, 2026, 03:17 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 15, 2026, 06:25 PM UTC

The issue affecting Chef 360 services has been resolved, and normal service has been restored. We apologise for any inconvenience caused and appreciate your patience while our teams worked to resolve the issue.

Read the full incident report →

Major June 24, 2026

Supermarket - Issue with sign-in

Detected by Pingoru: Jun 24, 2026, 04:49 PM UTC
Resolved: Jun 25, 2026, 12:44 PM UTC
Duration: 19h 55m

Affected: Supermarket

Timeline · 2 updates

identified Jun 24, 2026, 04:49 PM UTC

We are currently experiencing an issue impacting user sign‑in to the Supermarket. Our team has identified the problem and are actively working to restore normal service as quickly as possible. At this time, some users may be unable to log in; however, existing login sessions will continue to function. We understand the inconvenience this may cause and appreciate your patience while we work on resolving it. We will continue to provide updates as more information becomes available.
resolved Jun 25, 2026, 12:44 PM UTC

The issue impacting user sign‑in to the Supermarket has now been resolved, and normal service has been fully restored. Users should now be able to log in without any issues. We sincerely apologise for the inconvenience caused and appreciate your patience while we worked to resolve this issue.

Read the full incident report →

Minor June 16, 2026

Issue with supermarket

Detected by Pingoru: Jun 16, 2026, 06:18 AM UTC
Resolved: Jun 16, 2026, 12:25 PM UTC
Duration: 6h 7m

Affected: Supermarket

Timeline · 4 updates

investigating Jun 16, 2026, 06:18 AM UTC

We are currently facing some technical issue with supermarket and we are investigating on it.
monitoring Jun 16, 2026, 09:41 AM UTC

Issue with supermarket is resolved. Currently monitoring the systems.
monitoring Jun 16, 2026, 09:41 AM UTC

We are continuing to monitor for any further issues.
resolved Jun 16, 2026, 12:25 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

CDN Performance

Detected by Pingoru: Feb 17, 2026, 06:08 PM UTC
Resolved: Feb 18, 2026, 05:41 PM UTC
Duration: 23h 32m

Affected: Fastly API

Timeline · 2 updates

investigating Feb 17, 2026, 06:08 PM UTC

There are currently reports coming in from users about degraded performance with our CDN in some regions. Users may encounter timeouts when downloading binaries using the Chef download API endpoints. Current Actions: We are actively working with Fastly to identify the root cause and resolve this issue. We will provide updates as more information becomes available.
resolved Feb 18, 2026, 05:41 PM UTC

The status has been resolved.

Read the full incident report →

Notice November 24, 2025

Issue with our download enpodints

Detected by Pingoru: Nov 24, 2025, 01:24 PM UTC
Resolved: Nov 24, 2025, 01:24 PM UTC
Duration: —

Affected: downloads.chef.iopackages.chef.ioomnitruck.chef.ioOmnitruck wrapper - CommercialOmnitruck wrapper - TrialOmnitruck wrapper - Community

Timeline · 1 update

resolved Nov 24, 2025, 01:24 PM UTC

After our maintenance window today, we experienced issues with our download endpoint due to an underlying infrastructure problem. The team has resolved the issue. We apologize for any inconvenience caused.

Read the full incident report →

Major May 22, 2025

Issue with habitat builder database

Detected by Pingoru: May 22, 2025, 06:22 PM UTC
Resolved: May 23, 2025, 03:44 AM UTC
Duration: 9h 21m

Affected: Habitat Builder APIHabitat Builder Web Console

Timeline · 2 updates

investigating May 22, 2025, 06:22 PM UTC

We have an isolated incident with our habitat database and we are investigating the issue. We will update when we are back online. Please check our Slack channel for updates. https://chefcommunity.slack.com/archives/CAW6DQBV2
resolved May 23, 2025, 03:44 AM UTC

Issue is resolved, all Habitat service is functional now.

Read the full incident report →