Chef experienced a major incident on June 24, 2026 affecting Supermarket, lasting 19h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2026, 04:49 PM UTC
We are currently experiencing an issue impacting user sign‑in to the Supermarket. Our team has identified the problem and are actively working to restore normal service as quickly as possible. At this time, some users may be unable to log in; however, existing login sessions will continue to function. We understand the inconvenience this may cause and appreciate your patience while we work on resolving it. We will continue to provide updates as more information becomes available.
- resolved Jun 25, 2026, 12:44 PM UTC
The issue impacting user sign‑in to the Supermarket has now been resolved, and normal service has been fully restored. Users should now be able to log in without any issues. We sincerely apologise for the inconvenience caused and appreciate your patience while we worked to resolve this issue.