Checkr incident

Elevated Webhook Errors

Minor Resolved View vendor source →

Checkr experienced a minor incident on June 30, 2025 affecting Webhooks, lasting 15d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 08:34 PM UTC
Resolved
Jul 16, 2025, 02:04 PM UTC
Duration
15d 17h
Detected by Pingoru
Jun 30, 2025, 08:34 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating Jun 30, 2025, 08:34 PM UTC

    We're experiencing an elevated level of webhook filtering errors and are currently looking into the issue.

  2. investigating Jun 30, 2025, 08:59 PM UTC

    We're experiencing an elevated level of webhook filtering errors and are currently looking into the issue. There are no known issues with webhooks firing as expected.

  3. investigating Jul 01, 2025, 01:38 AM UTC

    We're experiencing performance issues when viewing webhook logs filtered by "failure" status

  4. identified Jul 15, 2025, 01:44 AM UTC

    We're experiencing performance issues when viewing webhook logs filtered by "failure" status

  5. resolved Jul 16, 2025, 02:04 PM UTC

    This incident has been resolved.