Checkr incident

Customers are unable to invite candidates via Dashboard or API - currently investigating

Critical Resolved View vendor source →

Checkr experienced a critical incident on July 31, 2025 affecting API and Apply page and 1 more component, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 09:25 PM UTC
Resolved
Aug 01, 2025, 01:19 AM UTC
Duration
3h 54m
Detected by Pingoru
Jul 31, 2025, 09:25 PM UTC

Affected components

APIApply pageClient Dashboard

Update timeline

  1. investigating Jul 31, 2025, 09:25 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 31, 2025, 09:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 31, 2025, 09:26 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 31, 2025, 09:28 PM UTC

    Customers are unable to invite candidates via Dashboard or API - Currently Investigating

  5. monitoring Jul 31, 2025, 10:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 01, 2025, 01:19 AM UTC

    This incident has been resolved.