Checkr incident

Elevated errors with UKG Pro integration

Major Resolved View vendor source →

Checkr experienced a major incident on August 7, 2025 affecting API, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 06:22 PM UTC
Resolved
Aug 12, 2025, 10:24 PM UTC
Duration
5d 4h
Detected by Pingoru
Aug 07, 2025, 06:22 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 07, 2025, 06:22 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 07, 2025, 06:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 07, 2025, 06:25 PM UTC

    Elevated errors with UKG Pro integration. We are currently working with UKG to address these errors.

  4. investigating Aug 12, 2025, 10:12 PM UTC

    We are continuing to investigate this issue.

  5. resolved Aug 12, 2025, 10:24 PM UTC

    This incident has been resolved.