Checkr experienced a major incident on September 12, 2025 affecting Client Dashboard, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Client Dashboard
Update timeline
- investigating Sep 12, 2025, 02:45 PM UTC
We are currently experiencing an issue where Motor Vehicle Record (MVR) violations are not being displayed correctly within reports. Our team is actively investigating the cause of the error and working to resolve it as quickly as possible.
- monitoring Sep 12, 2025, 03:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 04:03 PM UTC
This incident has been resolved.