Checkr incident

Significant increase in TAT

Minor Resolved View vendor source →

Checkr experienced a minor incident on September 23, 2025 affecting Data Source, lasting 21h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 12:12 AM UTC
Resolved
Sep 23, 2025, 09:42 PM UTC
Duration
21h 29m
Detected by Pingoru
Sep 23, 2025, 12:12 AM UTC

Affected components

Data Source

Update timeline

  1. investigating Sep 22, 2025, 09:48 PM UTC

    Increased TAT for North Carolina DMV screenings.

  2. investigating Sep 22, 2025, 09:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 22, 2025, 10:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Sep 22, 2025, 11:25 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Sep 23, 2025, 12:12 AM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Sep 23, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Sep 23, 2025, 07:11 PM UTC

    A fix has been implemented and we are monitoring the fix.

  8. monitoring Sep 23, 2025, 08:27 PM UTC

    A fix has been implemented and we are monitoring the fix.

  9. resolved Sep 23, 2025, 09:42 PM UTC

    The incident has been resolved.