Checkr incident

Intermittent failures are preventing candidates from submitting the apply flow for international packages that include identity verification

Major Resolved View vendor source →

Checkr experienced a major incident on October 4, 2025 affecting Data Source, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2025, 12:00 AM UTC
Resolved
Oct 04, 2025, 12:40 AM UTC
Duration
40m
Detected by Pingoru
Oct 04, 2025, 12:00 AM UTC

Affected components

Data Source

Update timeline

  1. investigating Oct 04, 2025, 12:00 AM UTC

    Intermittent failures are preventing candidates from submitting the apply flow for international packages that include identity verification

  2. identified Oct 04, 2025, 12:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 04, 2025, 12:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 04, 2025, 12:40 AM UTC

    This incident has been resolved.