Checkfront had 12 outages in the last 2 years totaling 347h 28m of downtime — averaging 0.5 incidents per month.
There were 12 Checkfront outages since April 4, 2025 totaling 347h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're aware of the issue affecting our European customers trying to login. Team has identified the issue and is working on the resolution.
Issue is resolved, we apologise for any inconvenience caused.
We are aware of an issue affecting Next-Gen account access, resulting in 504 Gateway Timeout errors for some users. Our team is actively investigating and working toward a resolution. We appreciate your patience while we work to restore service.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
The issue affecting Next-Gen account access has been resolved, and services are operating normally. During a cluster upgrade, a scaling issue prevented critical cluster components (including DNS) from starting correctly, resulting in 504 Gateway Timeout errors for some users. The issue has now been remediated and service fully restored. We apologize for the disruption.
We are currently investigating an issue where some users are receiving an "account not secure" warning when attempting to access their Checkfront accounts. Our engineering team is actively looking into the root cause and working to resolve this as quickly as possible. We apologize for the inconvenience and will provide another update shortly.
This incident has been resolved.
We have received reports of users experiencing slow loading times and errors when accessing their booking pages. We are currently investigating the cause.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently performing a cluster update. During this activity, account-related services are temporarily unavailable. The team is actively working on the update, and services will be restored once the process completes. We’ll share another update as soon as accounts are back online. Thank you for your patience.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our Developers are actively investigating a slowness in the system and will have a resolution soon.
We have implemented a fix to the issues at hand and are watching to ensure this fix remains effective.
We are seeing similar slowness this morning as we saw yesterday. We are investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have received reports of users being unable to access their Checkfront account. We are investigating the cause.
We have identified the issue and we are taking steps to resolve it. Intermittent slowness may be experienced across the platform, we are continuing to monitor.
This incident has been resolved.
We are currently experiencing issues with our DNS service, which can cause intermittent issues accessing booking manager. We have deployed a fix, and are waiting for the change to propagate. You may experience SSL errors or name resolution errors, until the fix is fully propagated.
This incident has been resolved.
We are currently monitoring an ongoing outage affecting Google Cloud Platform services. As a result, certain Checkfront components may experience degraded performance or intermittent issues. For more information on this incident, please refer to Google’s official status page: https://status.cloud.google.com We are closely watching the situation and will provide updates as they become available. Thank you for your patience and understanding.
This incident has been resolved.
We have received reports that some operators are encountering a “Service Temporarily Unavailable” message when attempting to log in to their Checkfront accounts or use the system. Our engineering team is actively investigating the root cause of this issue.
We have received reports that some operators are encountering a “Service Temporarily Unavailable” message when attempting to log in to their Checkfront accounts or use the system. Our engineering team is actively investigating the root cause of this issue.
We are continuing to investigate this issue.
Our team has identified the cause of the “Service Temporarily Unavailable” errors affecting some operators attempting to log in or use Checkfront. We have implemented mitigation measures, and we are seeing services stabilize, particularly across the us-east1 servers. We will continue to closely monitor the situation to ensure full recovery and stability across all affected systems.
This incident has been resolved.
We’re currently investigating two related issues that may impact some users: - Missing OTA bookings: Bookings made through OTAs (Online Travel Agencies) are not appearing in Checkfront as expected. Our team has identified the root cause and is actively working on a fix. We’ll continue to share updates here as we make progress.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently experiencing a server outage affecting the EU cluster. Our team is actively working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. Thank you for your patience!
The issue affecting our EU cluster has now been resolved. If you're still experiencing any trouble, please don't hesitate to reach out to us at [email protected]