Check Point incident

SD-WAN Partial Outage - AWS US-EAST-1 Region Issue impacting the SD-WAN service

Major Resolved View vendor source →

Check Point experienced a major incident on October 20, 2025 affecting Check Point SD-WAN - US Region, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:07 AM UTC
Resolved
Oct 20, 2025, 12:07 PM UTC
Duration
2h
Detected by Pingoru
Oct 20, 2025, 10:07 AM UTC

Affected components

Check Point SD-WAN - US Region

Update timeline

  1. identified Oct 20, 2025, 10:07 AM UTC

    * SD-WAN application policy changes can't be deployed on gateways * SD-WAN monitoring is not available * SD-WAN VPN overlay: -- Dynamic IP ISP changes are not propagated -- New VPN peer will not join SD-WAN overlay

  2. monitoring Oct 20, 2025, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 10:26 AM UTC

    Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.

  4. identified Oct 20, 2025, 10:27 AM UTC

    Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.

  5. resolved Oct 20, 2025, 12:07 PM UTC

    This incident has been resolved.