Check Point incident

Infinity Portal: SMS messages outage (All regions)

Critical Resolved View vendor source →

Check Point experienced a critical incident on October 20, 2025 affecting Check Point Portal EU Region and Check Point Portal US Region and 1 more component, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:22 AM UTC
Resolved
Oct 20, 2025, 12:44 PM UTC
Duration
4h 22m
Detected by Pingoru
Oct 20, 2025, 08:22 AM UTC

Affected components

Check Point Portal EU RegionCheck Point Portal US RegionCheck Point Portal AU RegionCheck Point Portal Canada RegionCheck Point Portal UAE RegionCheck Point Portal UK RegionCheck Point Portal India Region

Update timeline

  1. monitoring Oct 20, 2025, 08:22 AM UTC

    Due to AWS outage in us-east-1, all Infinity Portal resources stored in US are not available. This affects all US based users.

  2. monitoring Oct 20, 2025, 10:07 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 11:48 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 11:49 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 20, 2025, 12:44 PM UTC

    This incident has been resolved.