Check Point incident

Threat Emulation Cloud - Service disruption on US region

Notice Resolved View vendor source →

Check Point experienced a notice incident on October 20, 2025 affecting SandBlast Threat Emulation Cloud - North Virginia, USA, lasting 12h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:36 AM UTC
Resolved
Oct 20, 2025, 09:26 PM UTC
Duration
12h 50m
Detected by Pingoru
Oct 20, 2025, 08:36 AM UTC

Affected components

SandBlast Threat Emulation Cloud - North Virginia, USA

Update timeline

  1. identified Oct 20, 2025, 08:36 AM UTC

    We are currently experiencing timeouts in our Threat Emulation and Threat Extraction services due to an ongoing AWS outage in US region. Our team is actively monitoring the situation and will provide updates as soon as service is fully restored. Thank you for your patience.

  2. identified Oct 20, 2025, 09:32 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 08:44 PM UTC

    We’re pleased to inform you that our services are now back online and gradually resuming normal operations. In the United States, systems are steadily returning to full functionality. Thank you for your patience.

  4. resolved Oct 20, 2025, 09:26 PM UTC

    We’re pleased to inform you that our services are now back online.