Check Point incident

Harmony SASE: Los Angeles 1 region connectivity Issue

Critical Resolved View vendor source →

Check Point experienced a critical incident on December 16, 2025 affecting Los Angeles 1, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 01:00 PM UTC
Resolved
Dec 16, 2025, 02:46 PM UTC
Duration
1h 46m
Detected by Pingoru
Dec 16, 2025, 01:00 PM UTC

Affected components

Los Angeles 1

Update timeline

  1. investigating Dec 16, 2025, 01:00 PM UTC

    Due to an ongoing issue with our ISP provider in the Los Angeles 1 region, the service in this region is currently unavailable. Users will be unable to connect to the service. Tunnels connected to this region and certain platform operations may also be affected. We are actively working with our ISP provider to resolve the issue and restore service as quickly as possible. Further updates will be shared as they become available.

  2. monitoring Dec 16, 2025, 01:01 PM UTC

    We are actively working with our ISP provider to resolve the issue and restore service as quickly as possible. Further updates will be shared as they become available.

  3. resolved Dec 16, 2025, 02:46 PM UTC

    The ISP issue has been resolved and service has been fully restored.