Chatfuel had 5 outages in the last 2 years totaling 29h 59m of downtime — averaging 0.2 incidents per month.
There were 5 Chatfuel outages since August 12, 2025 totaling 29h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our automated systems have detected possible Dashboard issues which may affect UI responsiveness and potentially lead to the loss of unsaved changes in the bot constructor. We are currently investigating and will provide further updates as they become available.
This incident has been resolved.
Meta is having issues on their end, which impacts all bots (WhatsApp, Instagram, Facebook) and login through Meta products (Facebook and Instagram). We're waiting on Meta to restore their services: https://metastatus.com/
This incident has been resolved.
Our automated systems have detected that data in the People Tab may not be up to date. We are currently investigating and will provide further updates as they become available.
This incident has been resolved.
The bot cannot download images, files or any other attachments sent by users. We are waiting for Meta to resolve this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A small portion of Panel (https://panel.chatfuel.com) bots may have issues with messages right now. Those messages are delayed and will be displayed with a small "clock" next to the message timestamp on the Chats tab. We are already working on it and all those messages will be sent as soon as the system is restored. We will provide further updates soon.
A fix has been implemented, and we are monitoring the results. A small portion of messages might be missing and will still show with a "clock" icon (pending status), but it should work for all new messages.
This incident has been resolved.