Chatfuel Outage History
Chatfuel is up right nowPingoru has recorded 51 incidents for Chatfuel: 7 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 3 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 1 of 520 (0%) |
Incidents, newest first
Notice October 14, 2026 Possible sequence triggering delays 5m Re-engage
Started Oct 14, 2026, 07:33 AM UTC· resolved Oct 14, 2026, 07:38 AM UTC
- investigating Oct 14, 2026, 07:33 AM UTC
Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
- resolved Oct 14, 2026, 07:38 AM UTC
This incident has been resolved.
Notice October 8, 2026 People Tab may be out of date 45m Bot Engine
Started Oct 08, 2026, 01:52 AM UTC· resolved Oct 08, 2026, 02:37 AM UTC
- investigating Oct 08, 2026, 01:52 AM UTC
Our automated systems have detected that data in the People Tab may not be up to date. We are currently investigating and will provide further updates as they become available.
- resolved Oct 08, 2026, 02:37 AM UTC
This incident has been resolved.
Notice August 5, 2026 Bots may be slow to respond 4m Bot Engine
Started Aug 05, 2026, 10:27 AM UTC· resolved Aug 05, 2026, 10:32 AM UTC
- investigating Aug 05, 2026, 10:27 AM UTC
Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.
- resolved Aug 05, 2026, 10:32 AM UTC
This incident has been resolved.
Critical June 23, 2026 Possible Dashboard issues 31m Dashboard
Started Jun 23, 2026, 09:36 AM UTC· resolved Jun 23, 2026, 10:08 AM UTC
- investigating Jun 23, 2026, 09:36 AM UTC
Our automated systems have detected possible Dashboard issues which may affect UI responsiveness and potentially lead to the loss of unsaved changes in the bot constructor. We are currently investigating and will provide further updates as they become available.
- resolved Jun 23, 2026, 10:08 AM UTC
This incident has been resolved.
Major June 12, 2026 All Meta services are currently down 2h 52m Bot Engine, Re-engage, Dashboard, Facebook APIs and 1 more
Started Jun 12, 2026, 02:45 PM UTC· resolved Jun 12, 2026, 05:38 PM UTC
- investigating Jun 12, 2026, 02:45 PM UTC
Meta is having issues on their end, which impacts all bots (WhatsApp, Instagram, Facebook) and login through Meta products (Facebook and Instagram). We're waiting on Meta to restore their services: https://metastatus.com/
- resolved Jun 12, 2026, 05:38 PM UTC
This incident has been resolved.
Minor January 20, 2026 Meta issue: Attachment download issues 23h 44m Facebook APIs
Started Jan 20, 2026, 03:19 PM UTC· resolved Jan 21, 2026, 03:04 PM UTC
- investigating Jan 20, 2026, 03:19 PM UTC
The bot cannot download images, files or any other attachments sent by users. We are waiting for Meta to resolve this issue.
- monitoring Jan 21, 2026, 12:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 03:04 PM UTC
This incident has been resolved.
Minor August 12, 2025 Messages being delayed 1h 50m Panel
Started Aug 12, 2025, 03:32 PM UTC· resolved Aug 12, 2025, 05:23 PM UTC
- investigating Aug 12, 2025, 03:32 PM UTC
A small portion of Panel (https://panel.chatfuel.com) bots may have issues with messages right now. Those messages are delayed and will be displayed with a small "clock" next to the message timestamp on the Chats tab. We are already working on it and all those messages will be sent as soon as the system is restored. We will provide further updates soon.
- monitoring Aug 12, 2025, 03:43 PM UTC
A fix has been implemented, and we are monitoring the results. A small portion of messages might be missing and will still show with a "clock" icon (pending status), but it should work for all new messages.
- resolved Aug 12, 2025, 05:23 PM UTC
This incident has been resolved.
Minor June 23, 2025 "Preview chat" is currently unavailable on Panel 16m Panel
Started Jun 23, 2025, 03:43 PM UTC· resolved Jun 23, 2025, 03:59 PM UTC
- investigating Jun 23, 2025, 03:43 PM UTC
We are currently investigating an issue with "Preview Chat" feature on our Panel (https://panel.chatfuel.com).
- resolved Jun 23, 2025, 03:59 PM UTC
This incident has been resolved.
Minor June 10, 2025 ChatGPT and Fuely AI plugins - Elevated error rates 20h 43m Bot Engine
Started Jun 10, 2025, 02:48 PM UTC· resolved Jun 11, 2025, 11:31 AM UTC
- investigating Jun 10, 2025, 02:48 PM UTC
OpenAI is having worldwide issues with ChatGPT. This is affecting our ChatGPT and Fuely AI plugins. We are waiting for OpenAI to resolve the problem on their end. The original report can be found here: https://status.openai.com/incidents/01JXCAW3K3JAE0EP56AEZ7CBG3
- monitoring Jun 10, 2025, 05:32 PM UTC
From OpenAI: "We have applied the mitigation and are monitoring the recovery."
- resolved Jun 11, 2025, 11:31 AM UTC
This incident has been resolved.
Major June 4, 2025 Dashboard is currently down 16h 37m Dashboard
Started Jun 04, 2025, 06:53 PM UTC· resolved Jun 05, 2025, 11:30 AM UTC
- investigating Jun 04, 2025, 06:53 PM UTC
We are investigating an issue where the Dashboard (https://dashboard.chatfuel.com) and bots may not load for users.
- monitoring Jun 04, 2025, 07:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2025, 11:30 AM UTC
This incident has been resolved.
Minor March 31, 2025 Panel: Fuely AI answers may be sent with a delay 1d Panel
Started Mar 31, 2025, 11:55 AM UTC· resolved Apr 01, 2025, 12:02 PM UTC
- investigating Mar 31, 2025, 11:55 AM UTC
We are currently investigating an issue where AI answers may be sent with a delay.
- investigating Mar 31, 2025, 12:09 PM UTC
This issue is only affecting Panel (https://panel.chatfuel.com), and only through "Fuely AI" mode. Flowbuilder mode is not affected.
- investigating Mar 31, 2025, 12:09 PM UTC
We are continuing to investigate this issue.
- resolved Apr 01, 2025, 12:02 PM UTC
This incident has been resolved.
Minor March 28, 2025 Facebook bots: Users might not appear on People Tab 10d Dashboard
Started Mar 28, 2025, 12:11 PM UTC· resolved Apr 07, 2025, 12:17 PM UTC
- identified Mar 28, 2025, 12:11 PM UTC
Due to a recent Meta change on their API, some users may not appear correctly in your bot's People Tab. Our team is aware of this issue and we are already working on a fix. We will resolve the issue after running some internal tests to ensure everything is working correctly.
- identified Apr 01, 2025, 02:02 PM UTC
We have prepared a fix for this issue and it will be released by the end of the week, after all internal tests are complete. For now, some users might not be searchable through Live Chat or People Tab.
- resolved Apr 07, 2025, 12:17 PM UTC
This incident has been resolved.
Major March 26, 2025 Panel outage 4h 39m Panel
Started Mar 26, 2025, 05:26 PM UTC· resolved Mar 26, 2025, 10:06 PM UTC
- investigating Mar 26, 2025, 05:26 PM UTC
We are currently investigating an issue where our Panel (https://panel.chatfuel.com - not to be confused with Dashboard) is down.
- monitoring Mar 26, 2025, 08:59 PM UTC
A fix has been implemented. For now, the Live Chat notifications are disabled due to performance issues, but we are working on resolving this issue as soon as possible.
- monitoring Mar 26, 2025, 09:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 26, 2025, 10:06 PM UTC
This incident has been resolved. Live Chat notifications should be fixed by the end of this week. Contact support if you still have any issues.
Major March 25, 2025 Meta issue: Facebook and Instagram messages may not be sent 5h 19m Facebook APIs
Started Mar 25, 2025, 02:39 PM UTC· resolved Mar 25, 2025, 07:59 PM UTC
- investigating Mar 25, 2025, 02:39 PM UTC
Meta is having issues processing messages on their end. It affects Facebook and Instagram bots for now. We are waiting on Meta to resolve it on their end. You can see more reports here: https://downdetector.com/status/facebook/
- resolved Mar 25, 2025, 07:59 PM UTC
This incident has been resolved.
Notice March 13, 2025 [Facebook issue] Recurring notifications are not working 14d 21h Re-engage
Started Mar 13, 2025, 10:43 AM UTC· resolved Mar 28, 2025, 08:34 AM UTC
- investigating Mar 13, 2025, 10:43 AM UTC
Meta is currently experiencing issues impacting Recurring notifications on Facebook, they are not working and new broadcasts can't be send. Our team is monitoring the situation, and we are waiting for an update from Meta for more information.
- resolved Mar 28, 2025, 08:34 AM UTC
This incident has been resolved.
Notice March 11, 2025 Some bots are either not receiving messages or experiencing delays due to a disruption on WhatsApp's end. 1d 15h Facebook APIs
Started Mar 11, 2025, 04:41 AM UTC· resolved Mar 12, 2025, 07:50 PM UTC
- monitoring Mar 11, 2025, 04:41 AM UTC
We are actively looking into this issue.
- resolved Mar 12, 2025, 07:50 PM UTC
This incident has been resolved.
Minor February 6, 2025 Facebook issue - Messaging Delays 2h 30m Facebook APIs
Started Feb 06, 2025, 01:03 PM UTC· resolved Feb 06, 2025, 03:33 PM UTC
- investigating Feb 06, 2025, 01:03 PM UTC
Meta is currently experiencing some issues on their end and we are seeing some messages getting delayed up to 2 minutes. We will provide updates here as soon as possible as we wait for the Meta team to resolve the issue on their end. https://downdetector.com/status/facebook/
- monitoring Feb 06, 2025, 02:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2025, 03:33 PM UTC
This incident has been resolved.
Notice January 24, 2025 [Facebook issue] M.me referral link(Bot link) is not working 3d 23h Facebook APIs
Started Jan 24, 2025, 07:44 AM UTC· resolved Jan 28, 2025, 07:05 AM UTC
- investigating Jan 24, 2025, 07:44 AM UTC
Meta is currently experiencing issues impacting Bot link Entry point, it's not functioning at all. Our team has already notified Meta about this issue, we will promptly provide any updates as they become available.
- resolved Jan 28, 2025, 07:05 AM UTC
This incident has been resolved.
Minor December 12, 2024 OpenAI: ChatGPT is currently facing issues. 9h 39m Bot Engine
Started Dec 12, 2024, 01:30 AM UTC· resolved Dec 12, 2024, 11:09 AM UTC
- identified Dec 12, 2024, 01:30 AM UTC
From OpenAI: "We have identified a pathway to recovery and we are starting to see some traffic successfully return. Continuing to work to return service to normal.", you can follow the original report here: https://status.openai.com/incidents/ctrsv3lwd797
- resolved Dec 12, 2024, 11:09 AM UTC
This incident has been resolved.
Major December 11, 2024 Meta issue: WhatsApp, Facebook, and Instagram are experiencing stability issues 7h 8m Facebook APIs
Started Dec 11, 2024, 06:17 PM UTC· resolved Dec 12, 2024, 01:26 AM UTC
- investigating Dec 11, 2024, 06:17 PM UTC
Meta services are currently experiencing instability, impacting the functionality of WhatsApp, Facebook, and Instagram bots. We are awaiting resolution of these stability issues by Meta on their side.
- identified Dec 11, 2024, 07:25 PM UTC
Meta addressed the issue and they are currently working on it: https://metastatus.com/whatsapp-business-api
- resolved Dec 12, 2024, 01:26 AM UTC
This incident has been resolved.
Critical October 25, 2024 Bot engine outage, bots can't send messages 2d 19h Bot Engine, Re-engage, Dashboard
Started Oct 25, 2024, 04:22 PM UTC· resolved Oct 28, 2024, 11:35 AM UTC
- investigating Oct 25, 2024, 04:22 PM UTC
We are currently investigating this issue.
- investigating Oct 25, 2024, 04:25 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 25, 2024, 05:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2024, 11:35 AM UTC
This incident has been resolved.