ChatBot Outage History

ChatBot is up right now

Pingoru has recorded 2 incidents for ChatBot: 2 in the last 12 months and 0 in the last 90 days.

Source: status.chatbot.com

2incidents recorded
2last 12 months
0last 90 days
51 daystypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking ChatBot in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20260248 of 720 (34%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 152 (0%)

Incidents, newest first

Minor March 28, 2026 Maintenance: Scheduled maintenance 22d 15h

Started Mar 28, 2026, 08:00 AM UTC· resolved Apr 19, 2026, 11:51 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor January 29, 2026 Knowledge Hub section - issue with uploading files 80d 6h Web Application

Started Jan 29, 2026, 05:35 PM UTC· resolved Apr 19, 2026, 11:51 PM UTC

  1. investigating Jan 29, 2026, 05:35 PM UTC

    We are observing an issue with uploading files in the ChatBot Knowledge Hub section. Our team is investigating it. We will provide updates as soon as we know more.

  2. investigating Jan 29, 2026, 05:50 PM UTC

    We are still investigating this issue. More updates will be posted soon.

  3. identified Jan 29, 2026, 05:52 PM UTC

    We have identified the source of the problem, and our team is working on applying a fix.

  4. identified Jan 29, 2026, 06:09 PM UTC

    Work is ongoing to apply the fix. We appreciate your patience and will provide the next update once progress is confirmed.

  5. identified Jan 29, 2026, 06:32 PM UTC

    We are still actively addressing the issue and will provide another update as progress continues.

  6. monitoring Jan 29, 2026, 06:40 PM UTC

    The fix has been deployed, and recovery is in progress. Scanning queue processing time may vary. Our team is actively monitoring the situation and will provide further updates as needed.

  7. monitoring Jan 29, 2026, 07:12 PM UTC

    We continue to monitor the situation following the applied fix.

  8. resolved Jan 29, 2026, 07:17 PM UTC

    The issue has been fully resolved and uploading files is working as expected. Thank you for your patience while we worked to restore normal service.

Read the full incident report →