ChatBot Outage History
ChatBot is up right nowPingoru has recorded 2 incidents for ChatBot: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 248 of 720 (34%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 152 (0%) |
Incidents, newest first
Minor March 28, 2026 Maintenance: Scheduled maintenance 22d 15h
Started Mar 28, 2026, 08:00 AM UTC· resolved Apr 19, 2026, 11:51 PM UTC
No vendor updates were posted for this incident.
Minor January 29, 2026 Knowledge Hub section - issue with uploading files 80d 6h Web Application
Started Jan 29, 2026, 05:35 PM UTC· resolved Apr 19, 2026, 11:51 PM UTC
- investigating Jan 29, 2026, 05:35 PM UTC
We are observing an issue with uploading files in the ChatBot Knowledge Hub section. Our team is investigating it. We will provide updates as soon as we know more.
- investigating Jan 29, 2026, 05:50 PM UTC
We are still investigating this issue. More updates will be posted soon.
- identified Jan 29, 2026, 05:52 PM UTC
We have identified the source of the problem, and our team is working on applying a fix.
- identified Jan 29, 2026, 06:09 PM UTC
Work is ongoing to apply the fix. We appreciate your patience and will provide the next update once progress is confirmed.
- identified Jan 29, 2026, 06:32 PM UTC
We are still actively addressing the issue and will provide another update as progress continues.
- monitoring Jan 29, 2026, 06:40 PM UTC
The fix has been deployed, and recovery is in progress. Scanning queue processing time may vary. Our team is actively monitoring the situation and will provide further updates as needed.
- monitoring Jan 29, 2026, 07:12 PM UTC
We continue to monitor the situation following the applied fix.
- resolved Jan 29, 2026, 07:17 PM UTC
The issue has been fully resolved and uploading files is working as expected. Thank you for your patience while we worked to restore normal service.