ChartMogul experienced a minor incident on June 10, 2025 affecting ChartMogul App, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
ChartMogul App
Update timeline
- investigating Jun 10, 2025, 02:57 PM UTC
We have received a report that AI enrichment of customer data has removed other custom attributes. We have temporarily disabled the feature and are actively investigating the issue.
- resolved Jun 10, 2025, 07:04 PM UTC
Issue was resolved by a hotfix. Missing data will be backfilled in the coming hours.