ChartMogul experienced a major incident on August 21, 2025 affecting ChartMogul App and ChartMogul API and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
ChartMogul AppChartMogul APIIntegration ServicesChargebee ServiceApp Store Connect ServiceGoCardless ServiceGoogle Play ServicePayPal Integration3rd party APIsStripe API
Update timeline
- investigating Aug 21, 2025, 12:02 PM UTC
There’s a failure at infrastructure level from one of our providers. We’re urgently looking into it.
- resolved Aug 21, 2025, 12:50 PM UTC
The infrastructure problem was resolved at our provider and the app is reachable again. We will improve the application to make it partially available for similar incidents in the future.