Chartmetric experienced a minor incident on February 11, 2022 affecting Web Application, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Feb 11, 2022, 12:21 AM UTC
We're currently investigating an issue causing certain artist data to apear unavailable. This is a purely visual effect and no data has been lost.
- identified Feb 11, 2022, 12:25 AM UTC
We've identified the issue with our display logic and are implementing a fix. We expect everything to be resolved within the hour.
- monitoring Feb 11, 2022, 01:01 AM UTC
A fix has successfully been rolled out and most inconsistencies should be resolved. We're continuing to monitor the situtation.
- resolved Feb 11, 2022, 01:40 AM UTC
All data inconsistencies have been resolved.