Chartmetric experienced a major incident on April 12, 2022 affecting Web Application and API, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPI
Update timeline
- investigating Apr 12, 2022, 05:26 PM UTC
We're aware of an outage affecting both our web application and API servers. We're actively investigating this issue and will post periodic updates as we learn more.
- monitoring Apr 12, 2022, 05:47 PM UTC
We've identified the issue and implemented a fix. Normal service should resume shortly and we will continue to monitor the system to ensure stability.
- monitoring Apr 12, 2022, 06:51 PM UTC
We've determined that all systems are once again operational.
- resolved Apr 12, 2022, 06:51 PM UTC
This incident has been resolved.