Chartmetric incident

Production Service Degradation

Minor Resolved View vendor source →

Chartmetric experienced a minor incident on April 12, 2022 affecting Web Application and API, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 08:05 PM UTC
Resolved
Apr 12, 2022, 10:32 PM UTC
Duration
2h 27m
Detected by Pingoru
Apr 12, 2022, 08:05 PM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. investigating Apr 12, 2022, 08:05 PM UTC

    We're aware of service degradation affecting both our web application and API servers. We're actively investigating this issue and will post periodic updates as we learn more.

  2. resolved Apr 12, 2022, 10:32 PM UTC

    We've made some optimizations and service is once again operational. We continue to monitor our systems.