Chartmetric incident

Artist streaming stats not loading in some regions of the world

Notice Resolved View vendor source →

Chartmetric experienced a notice incident on May 13, 2022 affecting Web Application, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2022, 03:21 PM UTC
Resolved
May 13, 2022, 05:22 PM UTC
Duration
2h
Detected by Pingoru
May 13, 2022, 03:21 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 13, 2022, 03:21 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2022, 03:54 PM UTC

    We have identified the cause and are working on a fix.

  3. resolved May 13, 2022, 05:22 PM UTC

    This incident has been resolved.