Chartmetric experienced a minor incident on February 29, 2024 affecting Web Application and API, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPI
Update timeline
- identified Feb 29, 2024, 01:24 AM UTC
We're aware of an issue causing some artist data to be returned inaccurately on the dashboard and Developer API, but we've already identified the issue and everything should return to normal within 2 hours.
- monitoring Feb 29, 2024, 01:56 AM UTC
The majority of artists should be returning data as expected once again, accuracy will continue to improve over the next 1-2 hours as fresh data propagates through the system.
- resolved Feb 29, 2024, 03:15 AM UTC
Artist data is once again being returned as expected, we'll continue to monitor data quality to ensure stability.