Chartmetric experienced a minor incident on May 6, 2024 affecting Web Application, lasting 2h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating May 06, 2024, 04:04 PM UTC
We're aware of an issue affecting some users affecting track profile pages. Our team is actively investigating and working to resolve this issue.
- monitoring May 06, 2024, 05:23 PM UTC
A tentative fix has been applied to resolve these issues. If you're still experiencing issues, use the chat bubble on the bottom right of your screen to chat with customer support.
- resolved May 06, 2024, 06:45 PM UTC
This issue has been resolved, but please reach out if issues resurface