Chartmetric experienced a minor incident on July 1, 2024 affecting Web Application, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jul 01, 2024, 04:18 PM UTC
We're aware of inconsistencies in the sign-up process and actively investigating a fix.
- resolved Jul 01, 2024, 05:44 PM UTC
The inconsistencies have receded and signup/login should be working as expected for all users. If you still experience any issues, please reach out using the Intercom chat bubble in the bottom right of your screen.