ChartHop incident

Band pages are not loading

Minor Resolved View vendor source →

ChartHop experienced a minor incident on March 20, 2023 affecting User Interface, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 01:53 PM UTC
Resolved
Mar 20, 2023, 02:35 PM UTC
Duration
41m
Detected by Pingoru
Mar 20, 2023, 01:53 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Mar 20, 2023, 01:53 PM UTC

    Currently, our Band pages are not loading. The team is investigating and will update you shortly.

  2. investigating Mar 20, 2023, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 20, 2023, 01:57 PM UTC

    We have identified the issue, and a fix is being rolled out.

  4. resolved Mar 20, 2023, 02:35 PM UTC

    We have resolved the issue, and Bands pages are now rendering.