Chainstack incident

Degraded Performance in Ashburn Region Affecting Multiple Networks

Major Resolved

Chainstack experienced a major incident on July 6, 2026 affecting Cronos Global Nodes (Cronos Mainnet) and Ethereum Global Nodes (Ethereum Mainnet) and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 05:51 PM UTC
Resolved
Jul 06, 2026, 06:45 PM UTC
Duration
54m
Detected by Pingoru
Jul 06, 2026, 05:51 PM UTC

Affected components

Cronos Global Nodes (Cronos Mainnet)Ethereum Global Nodes (Ethereum Mainnet)Ethereum Trader Nodes (Ethereum Mainnet Archive (Chainstack Cloud, Ashburn))Ethereum Trader Nodes (Ethereum Mainnet Full (Chainstack Cloud, Ashburn))Polygon Global Nodes (Polygon Amoy Testnet)

Update timeline

  1. investigating Jul 06, 2026, 05:51 PM UTC

    We are currently investigating this incident.

  2. monitoring Jul 06, 2026, 06:45 PM UTC

    The issue was caused by an underlying infrastructure storage problem during a disk replacement, which temporarily affected multiple services. The storage has recovered, and the impacted workloads are back online. We will continue to monitor the environment while the remaining repair on one dedicated node is completed.

  3. resolved Jul 06, 2026, 06:45 PM UTC

    This incident has been resolved.