Chainstack incident

Degraded performance affecting some services in Ashburn

Minor Resolved

Chainstack experienced a minor incident on October 2, 2026 affecting BNB Smart Chain Trader Nodes (BNB Smart Chain Mainnet Full (Chainstack Cloud, Ashburn)) and Cronos Global Nodes (Cronos Mainnet) and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 12:53 AM UTC
Resolved
Oct 02, 2026, 03:42 AM UTC
Duration
2h 48m
Detected by Pingoru
Oct 02, 2026, 12:53 AM UTC

Affected components

BNB Smart Chain Trader Nodes (BNB Smart Chain Mainnet Full (Chainstack Cloud, Ashburn))Cronos Global Nodes (Cronos Mainnet)Ethereum Trader Nodes (Ethereum Mainnet Full (Chainstack Cloud, Ashburn))Polygon Trader Nodes (Polygon Mainnet Full (Chainstack Cloud, Ashburn))

Update timeline

  1. investigating Oct 02, 2026, 12:53 AM UTC

    We are investigating an issue affecting some services in Ashburn. Some users may experience delayed or stale data, and some requests may fail.

  2. resolved Oct 02, 2026, 03:42 AM UTC

    We are continuing to work on a fix for this incident.