Certify experienced a minor incident on August 22, 2025 affecting Outbound Email Delivery, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Email Delivery
Update timeline
- investigating Aug 22, 2025, 02:49 PM UTC
We are aware of an issue impacting email notifications and are investigating. Please note that email notifications for password recovery and multi-factor authentication remain operational.
- identified Aug 22, 2025, 04:52 PM UTC
This issue impacting email notifications has been identified and a fix is being deployed. We will notify all customers once the issue has been fully resolved.
- resolved Aug 22, 2025, 06:45 PM UTC
The fix has been deployed and should no longer be impacting users. We will continue to monitor and provide additional updates if necessary.