Certify incident

Delayed OCR Processing Times

Minor Resolved View vendor source →

Certify experienced a minor incident on May 29, 2026 affecting OCR Receipt Parsing, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 03:41 PM UTC
Resolved
May 29, 2026, 05:14 PM UTC
Duration
1h 32m
Detected by Pingoru
May 29, 2026, 03:41 PM UTC

Affected components

OCR Receipt Parsing

Update timeline

  1. investigating May 29, 2026, 03:41 PM UTC

    We are currently investigating an issue impacting receipt OCR processing times.

  2. resolved May 29, 2026, 05:14 PM UTC

    The issue has been resolved and OCR receipt processing has returned to normal. Thank you for your patience while we addressed this issue.