Ceros Outage History
Ceros is up right nowPingoru has recorded 26 incidents for Ceros: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 3 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 523 (0%) |
Incidents, newest first
Minor April 14, 2026 Degraded Performance with Content Creation 2h 58m Studio, User Access, File Import, File Export and 1 more
Started Apr 14, 2026, 12:56 PM UTC· resolved Apr 14, 2026, 03:54 PM UTC
- identified Apr 14, 2026, 12:56 PM UTC
We are currently experiencing degraded performance due to ongoing issues with our CDN provider. This may result in slower load times or intermittent availability across parts of our platform. Published content is not affected and continues to be delivered as expected. Our team is actively monitoring the situation and working to mitigate the impact where possible. We will provide further updates as more information becomes available.
- monitoring Apr 14, 2026, 01:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 03:54 PM UTC
This incident has been resolved.
Major December 3, 2025 User Access Disrupted 3h 48m User Access
Started Dec 03, 2025, 01:49 PM UTC· resolved Dec 03, 2025, 05:38 PM UTC
- investigating Dec 03, 2025, 01:49 PM UTC
We are currently investigating an issue that is preventing users from logging in to the Ceros Admin.
- investigating Dec 03, 2025, 02:49 PM UTC
The Ceros platform (Studio, Flex, Editor and Markup) has been placed into Maintenance mode to prevent any unexpected side effects from the upstream outage with our login service provider. We will continue to provide updates here as they come in.
- monitoring Dec 03, 2025, 03:17 PM UTC
The Ceros platform is being brought out of maintenance mode. Please note that the upstream issue with our login service provider is still experiencing some issues which may impact logins for Studio, Flex, Editor and Markup but systems look to be largely stable. We will continue to monitor and provide updates as needed.
- monitoring Dec 03, 2025, 04:17 PM UTC
The upstream interruption with our login service provider has been addressed and access to the Ceros platform is remaining stable. We will continue to monitor over the next few hours and provide updates as they come in. Please report any concerns to [email protected].
- monitoring Dec 03, 2025, 05:36 PM UTC
The upstream authentication service has taken service protection actions and is now stable and operational. Ceros sign-in should now be functioning normally. We appreciate your patience while this upstream issue was being resolved.
- resolved Dec 03, 2025, 05:38 PM UTC
This incident has been resolved.
Major October 20, 2025 Service Disruption Due to Downstream Provider Outage 5h 17m File Import, Flex
Started Oct 20, 2025, 09:50 AM UTC· resolved Oct 20, 2025, 03:07 PM UTC
- identified Oct 20, 2025, 09:50 AM UTC
We are investigating reports of an issue that is caused by a downstream service provider. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available.
- investigating Oct 20, 2025, 09:57 AM UTC
We are currently investigating this issue.
- monitoring Oct 20, 2025, 10:30 AM UTC
We're seeing recovery of our systems and are monitoring closely to ensure full functionality is restored. We'll provide further updates as we confirm full stability. Should you have any questions about the issue or continue to experience this issue, please email [email protected]. Thank you for your patience as we monitored the situation and observed recovery.
- resolved Oct 20, 2025, 03:07 PM UTC
We are continuing to monitor one issue affecting video uploads, however all other functionality is now back online.
Minor August 21, 2025 Degraded Performance 3h 11m Studio, User Access, Displaying Visitor Metrics
Started Aug 21, 2025, 06:53 PM UTC· resolved Aug 21, 2025, 10:05 PM UTC
- investigating Aug 21, 2025, 06:53 PM UTC
We are currently investigating reports of degraded performance with Ceros Studio.
- identified Aug 21, 2025, 08:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2025, 10:05 PM UTC
This incident has been resolved.
Major April 18, 2025 PDF Export Unavailable 7h 15m File Export
Started Apr 18, 2025, 04:18 PM UTC· resolved Apr 18, 2025, 11:34 PM UTC
- investigating Apr 18, 2025, 04:18 PM UTC
We are currently investigating this issue.
- identified Apr 18, 2025, 05:06 PM UTC
We have identified the issue impacting PDF Exports and are working to deploy a fix.
- identified Apr 18, 2025, 06:06 PM UTC
We are continuing to work on a fix for the identified issue. Thank you for your continued patience.
- monitoring Apr 18, 2025, 09:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2025, 11:34 PM UTC
This incident has been resolved. Please report any continued issues to [email protected]
Major April 17, 2025 Ongoing Issue with Admin Sign-in 1h 6m User Access
Started Apr 17, 2025, 10:06 AM UTC· resolved Apr 17, 2025, 11:13 AM UTC
- investigating Apr 17, 2025, 10:06 AM UTC
We are currently investigating the issue.
- identified Apr 17, 2025, 10:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 17, 2025, 10:40 AM UTC
A fix has been implemented, and we're now actively monitoring the situation. We'll provide additional updates as needed.
- resolved Apr 17, 2025, 11:13 AM UTC
This issue has now been resolved, and Ceros Admin functionality has been fully restored. If you continue to experience any unexpected behaviour or have further questions, please don't hesitate to reach out to us at [email protected].
Minor March 11, 2025 Previewing content is currently experiencing degraded performance 3h 15m Studio
Started Mar 11, 2025, 01:11 PM UTC· resolved Mar 11, 2025, 04:26 PM UTC
- investigating Mar 11, 2025, 01:11 PM UTC
We are currently investigating this issue.
- identified Mar 11, 2025, 01:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 11, 2025, 02:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2025, 04:26 PM UTC
This incident has been resolved.
Minor January 23, 2025 Admin and Studio access are degraded 3h 38m Studio, User Access
Started Jan 23, 2025, 07:18 PM UTC· resolved Jan 23, 2025, 10:57 PM UTC
- investigating Jan 23, 2025, 07:18 PM UTC
Some users are experiencing issues loading admin.ceros.com. We are actively investigating the cause. Published content does not appear to be impacted.
- identified Jan 23, 2025, 07:38 PM UTC
We have identified the source of the issue and are working to deploy a fix.
- monitoring Jan 23, 2025, 10:13 PM UTC
A fix has been deployed and those who were unable to access admin.ceros.com should once again be able to. Thank you for your patience. We will continue to monitor for any issues. Please report concerns to [email protected]
- resolved Jan 23, 2025, 10:57 PM UTC
The issue impacting some users' ability to log into admin.ceros.com has been resolved and all systems are restored. Please report any concerns to [email protected]