Cerby incident

Service Degradation

Minor Resolved View vendor source →

Cerby experienced a minor incident on July 28, 2022 affecting Cerby API and Cerby Web App and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:11 PM UTC
Resolved
Jul 28, 2022, 05:30 PM UTC
Duration
19m
Detected by Pingoru
Jul 28, 2022, 05:11 PM UTC

Affected components

Cerby APICerby Web AppCerby Automation

Update timeline

  1. monitoring Jul 28, 2022, 05:48 PM UTC

    We experienced a degradation to our service due to an incident with our infrastructure provider, causing intermittent failures when loading the Cerby Dashboard or accessing accounts via the extension. We've confirmed that our infrastructure is back to normal performance. We continue monitoring our system. If you require any further assistance, please do not hesitate to contact our [email protected]

  2. resolved Jul 28, 2022, 05:52 PM UTC

    This incident has been resolved.