Cerby experienced a minor incident on January 6, 2023 affecting Cerby API, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Cerby API
Update timeline
- identified Jan 06, 2023, 05:47 PM UTC
We have identified an issue that may disrupt provisioning and deprovisioning users from OKTA IDP to Cerby. The root cause has been identified and a fix is being released. We will update once the issue is fully resolved. Cerby support will also reach out to any impacted workspaces.
- identified Jan 06, 2023, 07:26 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 06, 2023, 07:27 PM UTC
The issue is resolved. Cerby will contact any users whose provisioning or deprovisioning actions may have been impacted.