Cerby experienced a minor incident on January 18, 2023 affecting Cerby Automation, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Cerby Automation
Update timeline
- investigating Jan 18, 2023, 05:29 PM UTC
We have identified an issue that might prevent users from accessing Apple, Discord, Instagram or Twitter accounts using SMS as the primary method for 2FA. We are currently working on identifying the root cause. We will provide an update once the issue is fully resolved.
- resolved Jan 18, 2023, 07:51 PM UTC
The issue is resolved.