Cerby incident

Service Degradation on Cerby Dashboard, Extension and Mobile App

Minor Resolved View vendor source →

Cerby experienced a minor incident on March 6, 2023 affecting Cerby API and Cerby Web App and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2023, 05:24 PM UTC
Resolved
Mar 06, 2023, 06:02 PM UTC
Duration
38m
Detected by Pingoru
Mar 06, 2023, 05:24 PM UTC

Affected components

Cerby APICerby Web AppCerby Automation

Update timeline

  1. investigating Mar 06, 2023, 05:24 PM UTC

    We are currently experiencing service intermittency due to an infrastructure issue. Our team is working with the highest urgency to mitigate the impact.

  2. investigating Mar 06, 2023, 05:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 06, 2023, 05:31 PM UTC

    This issue has been mitigated and performance is back to normal, we continue monitoring.

  4. resolved Mar 06, 2023, 06:02 PM UTC

    The issue is resolved.