Cerby incident

Service Degradation on Cerby Dashboard

Minor Resolved View vendor source →

Cerby experienced a minor incident on July 10, 2023 affecting Cerby API and Cerby Web App, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2023, 01:00 PM UTC
Resolved
Jul 10, 2023, 03:51 PM UTC
Duration
2h 50m
Detected by Pingoru
Jul 10, 2023, 01:00 PM UTC

Affected components

Cerby APICerby Web App

Update timeline

  1. investigating Jul 10, 2023, 02:48 PM UTC

    We are currently experiencing service intermittency due to an incident with our infrastructure provider. Our team is working with the highest urgency to mitigate the impact.

  2. monitoring Jul 10, 2023, 03:17 PM UTC

    Our infrastructure performance is back to normal, we continue to monitor and perform final validation check.

  3. resolved Jul 10, 2023, 03:51 PM UTC

    This incident is now resolved.