Cerby incident

Service Degradation on Cerby Dashboard, Extension and Mobile App

Minor Resolved View vendor source →

Cerby experienced a minor incident on March 13, 2024 affecting Cerby API and Cerby Web App and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2024, 12:57 AM UTC
Resolved
Mar 13, 2024, 01:29 AM UTC
Duration
31m
Detected by Pingoru
Mar 13, 2024, 12:57 AM UTC

Affected components

Cerby APICerby Web AppCerby Automation

Update timeline

  1. investigating Mar 13, 2024, 12:57 AM UTC

    We are experiencing an issue that intermittently impacts access to accounts via the Cerby web dashboard, extension, and mobile apps. Our team is working to mitigate the problem with the highest urgency.

  2. monitoring Mar 13, 2024, 01:20 AM UTC

    The issue causing intermittent access to and creation of accounts has been resolved. All operations are back to normal.

  3. resolved Mar 13, 2024, 01:29 AM UTC

    This incident is now resolved.