CentralReach experienced a minor incident on January 13, 2022 affecting CentralReach Platform, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2022, 08:26 PM UTC
We're experiencing an elevated level of API and/or Site errors that are impacting the customer experience and creating slowness. Our team is looking into the issue to resolve it as soon as possible. Please use caution and save frequently if you choose to log in.
- investigating Jan 13, 2022, 09:01 PM UTC
We're experiencing an elevated level of API and/or Site errors that are impacting the customer experience and creating slowness. Our team is looking into the issue to resolve it as soon as possible. Please use caution and save frequently if you choose to log in.
- monitoring Jan 13, 2022, 09:48 PM UTC
A fix has been implemented and we are monitoring the results. Please continue to use caution and save frequently if you choose to log in.
- resolved Jan 13, 2022, 10:13 PM UTC
This incident has been resolved.