CentralReach experienced a minor incident on January 17, 2022 affecting CentralReach Platform, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- investigating Jan 17, 2022, 09:12 PM UTC
We are currently experiencing intermittent latency in some areas of the CentralReach platform. Our team is investigating and actively working to resolve this issue as soon as possible.
- identified Jan 17, 2022, 09:58 PM UTC
The issue has been identified and is being resolved. Users undertaking certain clinical tasks may continue to experience some system slowness.
- identified Jan 17, 2022, 11:30 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 17, 2022, 11:31 PM UTC
This incident has been resolved.