CentralReach experienced a minor incident on January 20, 2022 affecting CentralReach Platform, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2022, 06:52 PM UTC
We are currently experiencing intermittent latency in the CentralReach platform. Our team is investigating and actively working to resolve this issue as soon as possible.
- investigating Jan 20, 2022, 08:30 PM UTC
We are currently experiencing intermittent latency in the CentralReach platform, with some users reporting that they are seeing errors or a white page spinning when they attempt to login. Our team is investigating and actively working to resolve this issue as soon as possible.
- investigating Jan 21, 2022, 12:20 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 21, 2022, 01:08 AM UTC
Users may be seeing performance improvements. We are continuing to monitor for optimal performance.
- resolved Jan 21, 2022, 02:38 AM UTC
This incident has been resolved.