CentralReach incident

Platform Performance Issues

Minor Resolved View vendor source →

CentralReach experienced a minor incident on April 27, 2023 affecting CentralReach Platform, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2023, 11:43 PM UTC
Resolved
Apr 28, 2023, 12:20 AM UTC
Duration
36m
Detected by Pingoru
Apr 27, 2023, 11:43 PM UTC

Affected components

CentralReach Platform

Update timeline

  1. investigating Apr 27, 2023, 11:43 PM UTC

    We are investigating behavior causing log outs while using the CentralReach platform. Our team is actively working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.

  2. monitoring Apr 28, 2023, 12:10 AM UTC

    We have made improvements that have alleviated the log outs users were experiencing. We are continuing to monitor to ensure consistent performance.

  3. resolved Apr 28, 2023, 12:20 AM UTC

    This incident has been resolved.