CentralReach experienced a notice incident on January 16, 2024 affecting CentralReach Platform, lasting 21h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 16, 2024, 03:56 PM UTC
We are aware of a third party McAffee Chrome extension preventing some users from logging in to CentralReach successfully. Disabling extensions will avoid disruptions of the CentralReach platform and user experience. CentralReach is fully operational at this time. Technical Support will assist with any questions or troubleshooting needs.
- resolved Jan 17, 2024, 01:31 PM UTC
We are aware of a third party McAffee Chrome extension preventing some users from logging in to CentralReach successfully. Disabling extensions will avoid disruptions of the CentralReach platform and user experience. CentralReach is fully operational at this time. Technical Support will assist with any questions or troubleshooting needs.