CentralReach experienced a minor incident on January 29, 2025 affecting CentralReach Platform, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- investigating Jan 29, 2025, 07:25 PM UTC
We are currently investigating reports of a service disruption that is intermittently preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly to restore consistent access.
- monitoring Jan 29, 2025, 07:45 PM UTC
The cause of the earlier disruption has been identified and resolved. We're continuing to monitor performance.
- resolved Jan 29, 2025, 08:21 PM UTC
After monitoring and testing, we've confirmed that the platform performance has returned to expected levels.